SHIPPING POLICY

Shipping Policy

At New Touch Stores, we strive to provide you with a seamless shopping experience, including efficient shipping options for your convenience. Please review our shipping policy to understand our delivery timeframes.

Order Processing:

  1. Pickup: If you choose the pickup option, your order will be ready for pickup at our designated location on the next business day from the time of your order placement.

  2. Delivery: For delivery orders, please allow the following estimated delivery timeframes:

    • Domestic (within the same country): Your order will be delivered within 4 - 6 business days from the date of order placement.

    • United States: Orders destined for the United States will be delivered within 8 - 10 business days from the date of order placement.

    • Global Deliveries: For international orders, please expect delivery within 10 - 14 business days from the date of order placement.

Please note that these timeframes are estimates and may vary based on factors such as location, customs clearance, and unforeseen logistical delays.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your order until it reaches its destination.

Shipping Costs:

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The cost will be displayed at checkout before you finalize your purchase.

Shipping Delays:

While we make every effort to ensure timely delivery, there might be situations beyond our control that could lead to shipping delays. These include but are not limited to adverse weather conditions, customs processing, and other unforeseen circumstances.

International Orders:

For international orders, please be aware that customs duties, taxes, and fees may be imposed by your country's customs authorities. These charges are the responsibility of the recipient and are not included in the product or shipping cost.

Contact Us:

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us at info@newtouchstores.com. Your satisfaction is important to us, and we are here to help.

Thank you for choosing New Touch Stores for your shopping needs. We appreciate your business!